Adopted on 04.08.2022.
For Customers, including Individuals:
any other information constituting personal data and necessary for the conclusion of a contract and/or performance of a service or collected in connection with the performance of a contract or service;
For Customers Individuals of the Company's Customers:
email (email address).
Personal data of visitors to the Company's Website:
in case of sending an inquiry - names, organization you represent, contact phone and email.
The Company as Data Controller performs the following operations and processes only the necessary personal data for the following purposes:
For the purpose of direct marketing to customers.
The Company as a Data Processor performs the following operations and processes only the necessary personal data for the following purposes:
for the execution of contracts concluded with customers for the integration of courier services.
To make your visit to the Company's website as functional as possible, we use so-called "cookies". "Cookies are small text files that are stored on your hard drive.
Our website uses the following cookies to improve your user experience:
You can always set your browser to disable cookies, in which case site functionality may be impaired.
Така описаната информация може да бъде разкривана от Дружеството на трети страни само в случаите, когато това е необходимо за целите на изпълнение на законово задължение на Дружеството.
In connection with the fulfilment of the purposes set out above, the Company provides the personal data of individuals to the following recipients:
Other state and municipal authorities and/or institutions - in connection with legal obligations to them or in connection with legal requests from them for information containing personal data.. Subcontractors for the performance of contractual obligations;
If you have any questions or concerns about the processing of your personal data or wish to exercise any of your rights, you can contact:
Address: ul. 1 Koloman Street, Sofia
Compliance with the provisions of the Regulation
The Company's policy is to ensure compliance with the provisions of the Regulation.
Personal data is collected and processed lawfully and in good faith
The Company collects and processes personal data lawfully, in good faith and in accordance with the principles and rights of individuals in relation to the processing of their personal data.
Personal data is processed transparently
The Company ensures transparency in communication about the personal data collected and processed by providing information about it in a concise, transparent, understandable and easily accessible form and using clear and unambiguous wording Personal data is collected and processed only for specified purposes.
The Company processes the personal data of individuals only in the following cases: 1. the processing is necessary to comply with a legal obligation of the Company; 2. the processing is necessary for the performance of a contract (including an order) with the Company to which an individual is a party, or to take steps at the request of an individual prior to entering into a contract where his or her identification is required; 3. the individual has given his or her unambiguous consent for an intelligible and transparently defined purpose on the part of the Company for which the processing of his or her personal data is necessary. 4. the processing is necessary to protect the vital interests of the natural person whose personal data is being processed or of another natural person; 5. the processing is necessary for the purposes of the legitimate interests of the Company or of a third party in accordance with the provisions of the Regulation; 6. the other cases provided for in the Regulation.
Personal data unnecessary for the activity is not collected and processed
The Company does not collect or process the personal data of individuals beyond its legal obligations or its needs for doing business.
Collected personal data is processed for other purposes only with the consent of the individuals
In all cases where it is necessary to use collected and processed personal data of individuals for purposes other than the original ones, the Company shall notify the individuals concerned, request their consent and proceed to process their personal data for other purposes only after their explicit consent.
The minimum necessary personal data shall be collected for processing
The Company collects and processes only the minimum necessary personal data of individuals who:
are necessary to fulfill the purposes for which they are collected.
Personal data processed is accurate and up to date
The Company shall ensure that the processing of the personal data of individuals is carried out with the utmost accuracy and, where possible, always up to date.
Personal data shall be processed by at least the required number of persons
The Company shall ensure that the access and processing of personal data of natural persons are carried out by the minimum number of persons (operators) who have the necessary competence for their processing and the necessary commitment to their protection.
Personal data is kept for the minimum necessary time
The Company shall keep personal data for the minimum time necessary: necessary by law; necessary to perform a contract (including an order) and the responsibility thereunder; necessary to fulfill the purpose for which the data were collected and processed; or until the individual requests their deletion, after which they shall be destroyed without undue delay.
In all cases, the Company shall ensure that the personal data collected and processed are reviewed at least once a year and those that fall under any of the above hypotheses shall be deleted without undue delay.
Personal data is processed with the necessary levels and measures of protection
The Company shall ensure the necessary levels of physical, organizational and technological protection in view of: 1. the nature, scope, context and purpose of the personal data processed; 2. the likelihood, impact levels and severity of the risk to the rights and freedoms of natural persons in the event of a breach of the security of the personal data processed; 3. its financial and organizational capabilities.
The Company also provides all necessary measures for the timely recovery of collected and processed personal data in the event of their loss as a result of accidental, malicious or force majeure events.
Personal data is processed with controlled and traceable access
The Company shall provide the necessary and appropriate technical, organizational and technological measures for controlled and traceable access to the personal data of individuals.
Personal data is processed with the necessary accountability to comply with the Regulation
The Company shall provide the necessary records and registers to be able to demonstrate that the provisions of the Regulation have been complied with.
Compliance with the rights of natural persons whose personal data are processed
The Company shall ensure compliance with the rights of individuals whose personal data is collected and processed, which includes: 2. the right to be informed about the processing of personal data; 3. the right to access personal data - what data is held; 4. the right to rectification of inaccurate personal data; 5. the right to the erasure of personal data - the right "to be forgotten"; 6. the right to restriction of personal data processed; 7. the right to be informed of actions resulting from a request for rectification, erasure or restriction of processing of personal data; 8. the right to data portability; 9. the right to object to the processing of personal data; 10. the right not to be subject to automated decision-making involving profiling.
The Commission for Personal Data Protection (CPDP) is the independent state authority that ensures the protection of individuals in the processing of their personal data and access to such data, as well as the control of compliance with the Personal Data Protection Act on the territory of the Republic of Bulgaria. In case of doubt that your rights related to the protection of your personal data have been violated, you can submit a report to the CPDL at: